Admiral Enterprise Solutions Field Services team provides "Best in Class" service to all installation projects and equipment routine maintenance. We are the first point of contact for all facility equipment repairs and maintenance. Our Customer Support team provides remote troubleshooting and technician/vendor dispatch for equipment on-demand repairs, upgrades, and routine preventive maintenance. Addtional Services include but not limited to:
Electrical / Low Voltage
Network / Voice / Data Structured Cabling
Admiral Enterprise Solutions provides "Best in Class" services for all equipment repair and maintenance. Our AVIXA Certified Technician Specialist (CTS) and Payment Card Industry Qualified Integrator and Re-Seller (PCI-QIR) personnel are highly trained on AV/POS technology and industry standards. All technicians respond to break-fix repairs within specified Service Level Agreement (SLA).
Our dedicated installation team can provide "white glove" installation services for any technology hardware application installed. Each installation project has an assigned project manager to manage each install on time and on budget. Our network of nationwide installers help provide installation coverage for most US regions. All project teams conduct each installation in accordance to vetted Scope of Work (SOW) with clients input.
EQUIPMENT REPAIR & MAINTENANCE / DISPATCH SERVICES
Stay worry free of extended down time from failed equipment. Our team can provide qualified technicians to perform break-fix repairs on warranty and non-warranty hardware within agreed SLA.
You have made an investment on innovative and/or interactive technology to drive sales. The performance of preventive maintenance on this equipment ensures you receive a true return on investment (ROI) by equipment being properly maintained for 100% operational use and minimal downtime.
REMOTE MONITORING AND TROUBLESHOOTING
We have implemented services that allow our end user clients to monitor the health of their equipment and integrated systems. As the system monitors functionality and health of the equipment, it can provide a system notification alert reporting any potential problems and/or failures. Decisions can be quickly made to service equipment proactively prior to a potential failure.